Privacy Policy

Effective Date: December 11, 2024

At FLOVIA, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website www.flovia.site, use our services, or make a purchase from us. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide when using our website, including:

  • Personal Identification Information: Name, email address, phone number, shipping address, and payment information when you make a purchase or contact us.
  • Non-Personal Identification Information: IP address, browser type, operating system, referring URL, and other information that helps us improve the user experience and the functionality of our site.

We may also collect information through cookies, web beacons, and other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To complete transactions, process payments, and deliver products to you.
  • Customer Service: To respond to inquiries, resolve issues, and provide you with a better shopping experience.
  • Marketing and Communication: To send promotional emails, newsletters, and product updates (with your consent).
  • Website Improvement: To analyze trends, track user activity, and enhance the performance and functionality of our site.
  • Legal and Security Purposes: To comply with legal requirements, protect our rights, and ensure the security of our site and users.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you on subsequent visits and personalize your experience. You can control cookie settings through your browser, but disabling cookies may limit some features of the website.

4. Data Security

We implement a variety of security measures to protect your personal data from unauthorized access, alteration, or disclosure. This includes using encryption, secure servers, and access controls. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These third parties are obligated to protect your data and use it only for the purposes outlined in this policy.

We may also disclose your information when required by law, to enforce our policies, or to protect our rights, property, or safety, as well as those of our customers or others.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can review, update, or correct your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the unsubscribe instructions in the email or by contacting us.
  • Delete or Restrict: You may request the deletion or restriction of your personal data under certain conditions, as allowed by law.

To exercise any of these rights, please contact us at info@flovia.site.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 13, we will take steps to delete that information as soon as possible.

8. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We recommend that you periodically review this policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

FLOVIA
633 Knight Way, Fort Greely, Alaska, United States
Phone: 907-869-5398
Email: info@flovia.site
Website: www.flovia.site

By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting FLOVIA with your personal information.